Updated: September 2025
The present general terms and conditions of sale apply to all transactions concluded via the Internet sites of the Alegria.Tech network.
A "customer" is any individual or legal entity placing an order with Alegria.Tech and validating it via our secure payment platform.
Age restrictions apply: Alegria.Tech only accepts customers over 16 years of age (for physical and digital products) and over 18 years of age (for services: coaching, workshops, seminars).
We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature and can help everyone, we prefer to address a mature public capable of understanding the implications and responsibilities of the business world.
Any order placed on a site belonging to the Alegria.Tech company requires full acceptance of the general conditions of sale.
Prices are quoted in euros (VAT not applicable in accordance with article 293 B of the French General Tax Code).
You can choose to pay by credit card or bank transfer (for a one-off payment). Secure online payment by credit card is made through Stripe.
The information transmitted is encrypted by software and cannot be read as it travels over the network. Any guarantee of the security of this system is entirely the responsibility of Stripe , who have a proven track record of handling millions of secure payments every day.
Access to digital products is via the secure Teachizy platform. You can access it at any time and consult your training in your student area.
If you have any difficulty accessing your order, please contact customer support on the Discord or at webinar@alegria.tech.
All elements of the site and products are and remain the exclusive intellectual property of the company.
No one is authorized to reproduce, exploit, rebroadcast or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound, or to communicate his or her personal identifiers for connection to the member area to a third party.
We offer a 14-day money-back guarantee applicable to all training courses ordered from 01/06/2023.
To invoke the warranty, you must:
Have purchased the course through our online store.
Complete the refund request form, specifying the email address associated with your account and the name of the course concerned.
Once the 14 days following the purchase have passed, no reason will be accepted.
If you request a refund and we find that you are eligible, a member of our team will issue a full refund within 7 days.
In accordance with the French Data Protection Act of January 6, 1978, you have the right to access and rectify your personal data. By accepting these terms and conditions, you acknowledge that you have read and understood our privacy policy.
By entering your email address on one of the sites in our network, you will receive emails containing information and/or promotional offers concerning products published by the Alegria.Tech company.
We don't want to send e-mails to people who don't want to receive them.
You can unsubscribe at any time. All you have to do is click on the link at the end of our e-mails. This link is preceded by the words "Unsubscribe", or "Se désabonner".
The Company that publishes and operates the site is responsible for the processing of data in accordance with the Regulations in force, including Regulation (EU) No. 2016/679 on the protection of personal data applicable as of May 25, 2018, Law No. 78-17 of January 6, 1978 known as the Data Protection Act as amended, and any regulations supplementing, amending or replacing them).
The customer's personal data that may be collected and processed by the Company (i.e. surname, first name, date of birth, user name, e-mail address, postal address and telephone number) are necessary for the management of the customer's account and follow-up program.
This personal data may be transmitted to third-party partners for management purposes. This information and data is also kept for security purposes, to comply with legal and regulatory obligations, and to enable the site to improve and personalize the Services offered.
In application of the aforementioned regulation, the customer, providing proof of identity, has the right to access, rectify and object to personal data concerning him or her.
A signed request may be made at any time by e-mail to webinar@alegria.tech, enclosing a photocopy of proof of identity.
All elements of the Alegria.Tech website, in particular videos, texts, logos, comments and photographs and all other graphic or visual elements or any other elements found directly on the site, are and remain the exclusive intellectual property of the Company. No third party is authorized to reproduce, exploit or use in any way whatsoever, even partially, elements of the said site. In this respect, and in accordance with the provisions of the French Intellectual Property Code, the Customer only has the right to make personal use of the educational and informational materials made available on the platform by the Company, and may only use them for private, personal and non-commercial purposes, subject to different or even more restrictive provisions of the French Intellectual Property Code. Any other use is strictly forbidden by the Company, which reserves the right to prosecute any offender. In particular, the Customer agrees not to reproduce or record on any medium whatsoever the Program media provided by the Company.
These terms and conditions are governed by French law.
In the event of a dispute arising out of or in connection with the interpretation and/or performance of these GTS, the Customer may decide to submit the dispute with the Company to conventional mediation or any other alternative dispute resolution procedure.
Should this procedure fail, the competent jurisdiction will be that of the Paris Courts.
The invalidity of any one or more of the provisions hereof shall not affect the validity of the remaining provisions.
The Alegria.group website is managed by Alegria.Tech, a simplified joint stock company domiciled at 17 Rue des Martyrs, 75009 Paris, France.
In the event of any dispute arising out of or in connection with the interpretation and/or performance of these GTS, the Customer may decide to submit the dispute with AlegriaTech to conventional mediation or any other alternative dispute resolution procedure. In particular, the Customer may contact the Paris Mediation and Arbitration Centre, 39 Avenue Franklin D. Roosevelt, 75008, +33 1 44 95 11 40, cmap@cmap.fr. The Customer is hereby informed that :
The Customer may refer the matter to the mediator within a maximum period of one (1) year following his written complaint to the Company. Finally, should this mediation procedure fail, or should the Customer wish to take the matter to court, the rules of the French Code of Civil Procedure will apply. If the Customer is not located in France, he/she can find the competent mediation center at the following link: https://www.economie.gouv.fr/particuliers/mes-droits-conso/bien-consommer/protection-des-consommateurs-les-centres-europeens
Updated: October 2025
Alegria Tech is a société par actions simplifiée (simplified joint stock company) with a share capital of €49,600.00, registered in the Paris Trade and Companies Register under number 890581986 with the following intra-community VAT number: FR86890581986 and whose registered office is located at 17 rue des martyrs, 75 009 PARIS (hereinafter "Alegria Tech or the Service Provider").
Alegria Tech provides training courses and offers a range of services and training courses focusing on new technologies in the fields of Low Code, No Code and Artificial Intelligence (A.I.). These courses are aimed at individual adults, both professionals and private individuals, either on-site or remotely via the https://www.alegria.group/ website (hereinafter referred to as the "Site").
These terms and conditions govern the sale of training courses offered by Alegria Tech and carried out remotely on the Site (e-learning, virtual classes, online coaching, downloadable resources) to any professional or private customer (hereinafter the "Customer").
Any order placed remotely on the Site implies the Customer's full and unreserved acceptance of these General Terms and Conditions of Sale (GTCS), to the exclusion of any other document.
The GCS in force on the date of the Order are those accepted by the Customer which form the contract between the Customer and Alegria Tech (hereinafter referred to as the "Contract").
They are made available to the Customer prior to any Order validation and may be stored on a durable medium.
No special conditions or other documents issued by the Customer may take precedence over these GCS, unless expressly agreed in writing by the Service Provider.
Any waivers expressly accepted by Alegria Tech are valid only for the Order to which they relate and may not be extended to other future operations.
The fact that AlegriaTech does not avail itself at a given time of any of the provisions of these GCS shall not be construed as a waiver of its right to do so at a later date.
Before placing any Order, the Customer acknowledges that he/she has read and understood all the pre-contractual information stipulated in articles L.221-5 et seq. of the French Consumer Code, and that he/she has received the necessary explanations and advice to ensure that the Training is suited to his/her needs.
Alegria Tech / the Service Provider
The company publishing and operating the training offer covered by these GTC and acting as a professional within the meaning of the French Consumer Code.
Customer
Any individual or legal entity ordering training from Alegria Tech.
Control
Act of purchase carried out by the Customer remotely for a Training, at the end of an order process including
(i) the legible presentation of the pre-contractual information and summary (essential characteristics, price inclusive of tax, terms of performance, access period, right of withdrawal/possible exceptions),
(ii) acceptance of the GTC, then
(iii) the unequivocal action of obligation to pay materialized by the click on a button such as "Order and Pay".
Personal data
Any information relating to an identified or identifiable natural person, processed by AlegriaTech as part of the execution of Training courses (account management, access, educational follow-up, billing, customer relations).
Customer/account area
The customer's secure personal space, accessible via login/password, used to manage the Order, contractual documents and access to content.
Training
Professional training services for diploma and non-diploma courses, delivered remotely (e-learning, virtual classes, webinars, online tutoring/coaching, teaching resources).
Participant/ Trainee
The natural person who actually attends the Training course (whether or not identical to the paying Customer, if the purchase is made on behalf of a third party).
Platform
Technical environment for distance learning (LMS/visio/associated tools) provided by AlegriaTech to deliver the Training courses.
AlegriaTechoffers several categories of training for Customers:
This professional training program leads to a qualification registered at bac+3 level, delivered within the framework of Alegria.academy. The curriculum includes an initial training phase, followed by a work-study period in a company.
Admission to the Long-Term Training program is based on a selection process involving a letter of motivation and a portfolio, followed by contact with companies offering work-study programs. Enrolment is possible all year round via the website, subject to availability of places and the start date calendar.
Long-term training takes place either face-to-face or remotely, depending on the teaching sequence.
Continuous assessment leads to interim certificates. The diploma is awarded subject to successful completion of the assessments and the work-study program.
The search for and selection of the host company are the responsibility of the Participant, although AlegriaTech may offer introductions. Such referrals do not in themselves entail the conclusion of a contract with the host company.
The conclusion of a work-study contract is a direct agreement between the Participant and the company (conditions, remuneration, timetable).
Online courses are run at the customer's own pace. They are carried out 100% remotely and combine different modules which are completed at the customer's own pace.
Access to the online course is via a dedicated Platform, access to which is indicated on the training sheet. Periodic updates may be added by AlegriaTech throughout the course.
A certificate of attendance is issued on condition of regular attendance and successful completion of scheduled assessments.
Short events (masterclasses, webinars, challenges) are brief, live or on-demand sessions focused on a theme such as AI, automation or NoCode, and can include guided exercises.
Dates and times are listed on the event page, access is via a login link, and a replay can be provided where specified.
These formats do not lead to certification or a diploma. However, a certificate of participation may be issued if indicated on the event sheet.
Each training sheet details the essential elements: objectives, program, format (asynchronous or live), pedagogical and technical prerequisites, access time for e-learning, dates and times for short events, support methods and price including VAT. It also specifies any special conditions (financing, alternating courses, issue of a certificate or diploma).
Training sessions may be held throughout the year. Some Training Sessions are subject to a minimum and/or maximum number of participants; if the minimum is not reached, AlegriaTech may postpone or cancel the session in accordance with the "Postponement/Cancellation" article of these GTC. Places are allocated in order of confirmed registration.
In order to improve the learning experience and take account of technological developments, in particular AI, automation and NoCode, AlegriaTech may adapt the content, media and support methods (pedagogy, cases, tools), without altering the substance or the stated objectives.
Updates are made within the access time of each course. Public pages describe the training offer and its updates.
Digital teaching aids and certificates are supplied in accordance with the conditions specified in the course sheet or invitation to attend. The diploma or qualification is issued only for the courses that provide for it, and subject to successful completion of the assessments and compliance with the requirements of the reference framework (in particular, work-study for long courses).
Training prices are indicated on the Site.
The purchase of an Order on the Site implies knowledge and irrevocable and unreserved acceptance of the GCS.
The Customer may modify his Order and correct any errors before accepting it.
After accessing the Order summary, the Customer confirms acceptance of the Order by ticking the box to validate the present General Terms and Conditions of Sale, and then clicking on the Order validation icon. The words "order subject to payment" or any other similar unambiguous wording will appear next to the Order validation icon to ensure that the Customer explicitly acknowledges his/her payment obligation.
Upon acceptance of these GCS and validation of the Order, and subject to Alegria Tech sending an Order confirmation email to the Customer, the Contract is validly concluded between Alegria Tech and the Customer and irrevocably binds them.
Subject to the right of withdrawal, Orders placed by the Customer are therefore firm and irrevocable, and are subject to the present General Terms and Conditions of Sale.
Any fraudulent Order or Order presumed to be fraudulent shall be deemed null and void by Alegria Tech.
Alegria Tech reserves the right to cancel or refuse any Order from a Customer with whom there is a dispute concerning the payment of a previous Order.
Customers can pay for Training courses by various methods: credit card, SEPA mandate, bank transfer or via Paypal.
For all distance contracts for training, the Customer has a period of 14 days from the date of validation of the Order to exercise his right of withdrawal, without reason or cost. Alegria Tech will reimburse all sums paid within 14 days of notification of withdrawal.
The customer notifies his decision in an unambiguous statement by e-mail to the following address:
AlegriaTech will send the Customer an acknowledgement of receipt by e-mail.
The customer may use the standard withdrawal form attached to these GTC.
The refund is made by the same means of payment as that used for the initial transaction, unless otherwise agreed by the Customer, and does not incur any costs for the Customer.
If the customer requests that the training begin before the 14-day period has expired, and then exercises his/her right of withdrawal, he/she will still be liable for an amount proportional to what has been provided up to the notification of withdrawal (e.g. sessions already completed, individualized resources already delivered when relevant and announced).
Logins are personal and confidential. Access is granted for the period indicated on the form (e.g. 12 months), excluding planned maintenance (prior notice).
Any account sharing, extraction or scraping may result in immediate suspension.
AlegriaTech delivers a service that complies with the promised features and deploys the necessary updates, including security updates, during the access period.
The Customer shall report any defects without delay by e-mail to AlegriaTech (support@alegria.tech ) and shall take all reasonable steps to resolve any technical problems or incidents that may arise on the training platform.
Training courses (e-learning access, virtual classes, platforms, and all content and media: videos, texts, quizzes, models, files, replays, downloadable documents) are protected by intellectual property law. They remain the exclusive property of AlegriaTech, which holds or exploits the rights necessary for their provision.
AlegriaTech grants the Customer a personal, non-exclusive, non-transferable and revocable licence, limited to the access period indicated for the Training, and strictly reserved for private use. Logins are personal and confidential.
Any breach of these terms and conditions may result, without prejudice to any other remedies, in the suspension or termination of access, as well as the invoicing of any damages incurred. The Customer undertakes to notify AlegriaTech without delay of any breach of which it is aware.
Legal exceptions (short quotations, uses authorized by law) remain applicable.
Within the limits provided for by applicable law, it should be noted that Alegria Tech is subject to an obligation of means concerning the Customer's success. AlegriaTech cannot be held responsible in the event of failure of the Training.
AlegriaTech cannot be held responsible for any consequences resulting from :
The Customer remains responsible for verifying the pedagogical and technical prerequisites indicated on the training sheet. Prior to purchase, the Service Provider provides legible information on the objectives, level and prerequisites; the Customer ensures that the Training is suited to his needs.
Online access may be temporarily interrupted for planned maintenance or to respond to an incident. Alegria Tech endeavours to limit the duration of interruptions and to inform the Customer whenever reasonably possible. Updates (including security updates) may be deployed during the period of access, without altering the substance of the pedagogical objectives.
Subject to the imperative rights of the consumer, the total liability of the Service Provider, all causes and all damages combined, will be limited to the amount (including tax) actually paid by the Customer as a professional for the Training concerned.
Indirect or unforeseeable damages within the meaning of article 1231-3 of the French Civil Code (such as loss of business opportunity not directly linked to contractual non-performance, loss of image, loss of data where the Customer has not implemented reasonable safeguards of its own) are excluded to the extent permitted by law.
In the event of an unforeseeable, irresistible and external event making performance impossible (e.g. major breakdown of an infrastructure provider, natural disaster, general administrative decision), obligations are suspended for the duration of the event, then resume as soon as it ceases.
In the event of difficulty, the customer may contact the support department for diagnosis and remedy. Failing amicable resolution, the customer may have recourse to consumer mediation as provided for in these GTC, without prejudice to any other legal recourse.
Alegria Tech processes the Customer's personal data in accordance with Regulation (EU) 2016/679 (RGPD). Detailed information (purposes, legal bases, recipients/subcontractors, possible transfers outside the EU, retention periods, security measures, personal rights and how to exercise them) is described in the Privacy Policy accessible on the https://www.alegria.group/academy website and provided on a durable medium on request.
The Customer has the right to access, rectify, delete, limit, oppose, as well as the right to portability and, where applicable, the right to define post-mortem directives. These rights may be exercised by writing to: dpo@alegria.tech.
In the event of reasonable doubt as to identity, proof of identity may be requested. The Customer may lodge a complaint with the CNIL.
Electronic canvassing (training information e-mails, satisfaction or insertion surveys, invitations to webinars/challenges) is based on the customer's consent. The customer may withdraw consent or unsubscribe at any time (unsubscribe link or message to the above address).
AlegriaTech uses technical service providers (hosting/LMS, videoconferencing, payment, e-mailing, support tools) to carry out distance learning courses. The identification of these service providers and the associated guarantees (particularly in the event of transfers outside the EU) are set out in the Privacy Policy.
The use of cookies and tracers on the Site is described in the Cookies Policy, where customers can manage their preferences.
These GTC shall be governed by and construed in accordance with French law, without regard to principles of conflict of laws.
In the event of a dispute arising from the interpretation and/or performance of these GTS or in connection with these GTS, the Customer may decide to submit the dispute with AlegriaTech to a conventional mediation procedure or any other alternative dispute resolution method.
In particular, the customer may contact the Paris Mediation and Arbitration Centre, 39 Avenue Franklin D. Roosevelt, 75008, +33 1 44 95 11 40, cmap@cmap.fr.
The Customer is hereby informed that :
The Customer may refer the matter to the mediator within a maximum of one (1) year following his written complaint to the Company.
Finally, should this mediation procedure fail, or should the Customer wish to take the matter to court, the rules of the French Code of Civil Procedure will apply.
If the Customer is not located in France, he can find the relevant mediation center at the following link: https://www.economie.gouv.fr/particuliers/mes-droits-conso/bien-consommer/protection-des-consommateurs-les-centres-europeens
The Parties agree to recognize as force majeure any event meeting the criteria defined by the jurisprudence of the Cour de Cassation in application of article 1218 of the French Civil Code, insofar as such events would prevent the performance of the GCS by the Party invoking it. It is understood that force majeure cannot be invoked for late payment or non-payment by the Customer.
If any provision of these GTC or its application to any person or circumstance is held to be invalid, such invalidity shall not affect the remaining provisions or applications of these GTC, which shall remain in full force and effect, irrespective of the provision held to be invalid. To this end, the provisions of these GTC are declared autonomous.
All notifications must be made in writing and either delivered personally, sent by registered letter with acknowledgement of receipt, or made by extra-judicial document to the address indicated in the Order.
The Service Provider may decide to assign or transfer the rights or obligations conferred on it by these GTC, provided that the Customer benefits from the same obligations and under the same conditions.
